Proposed effective date: August 3, 2026
Last updated: July 28, 2026
TruePair is a product operated by CYBEXO INC., a New York corporation.
Contact channels
General support and account help: support@truepair.com
Safety reports and follow-up: safety@truepair.com
Privacy requests and appeals: privacy@truepair.com
When following up on an existing report or decision, include the public reference supplied by TruePair. Do not send passwords, one-time verification codes, payment credentials, or unrelated sensitive documents.
Postal address
CYBEXO INC.
10 Times Sq, Fl 5 Ste 6143
New York, NY 10018
United States
Urgent safety matters
TruePair is not an emergency-response service. If someone may be in immediate danger, contact 911 or the appropriate local emergency service first.
For report instructions, see Safety and Reporting. For privacy requests, see Privacy Choices.